Frequently Asked Questions

Our Basic Starter package ($75) includes 1 custom design with 2 revision rounds and 3-day turnaround. Standard Plus ($150) offers 3 designs with 3 revisions and 2-day turnaround. Premium Pro ($250) includes 5 designs with unlimited revisions. Elite Brand Package ($400) includes 10 designs with unlimited revisions and dedicated support. All packages include digital file delivery.

Absolutely! We offer several add-ons including Same-Day Delivery ($50), Extra Revisions ($25), Source Files ($40), Animated Graphics ($75), Social Media Package Optimization ($45), Logo Design ($75), Flyer Design ($45), and Business Card Design ($35). You can mix and match to customize your order.

We're confident you'll love our work! If you're not completely satisfied, we'll work with you until we get it right. Our higher-tier packages include unlimited revisions specifically for this reason.

Standard turnaround times are: Basic Starter (3 days), Standard Plus (2 days), and Premium Pro (24 hours). We also offer Same-Day Delivery as an add-on for urgent projects. Custom turnaround times are available depending on project complexity.

We deliver designs in multiple formats including PNG, JPG, PDF, and SVG depending on the project. Higher-tier packages include source files (AI, PSD, Figma) for unlimited future edits. Source Files can also be added as an add-on for $40.

All files are delivered digitally. We use secure file transfer methods to ensure your work is protected. You'll receive download links via email shortly after project completion.

This depends on your package. Basic Starter includes 2 revision rounds, Standard Plus includes 3 rounds, and Premium Pro includes unlimited revisions. Each revision round allows you to request changes until you're happy with the result.

Yes! Unlimited revisions are included with our Premium Pro ($250) and Elite Brand Package ($400). You can also add Extra Revisions ($25) to any package to get more revision rounds.

We prioritize direct communication! You'll work directly with our design team via email. You can share your vision, brand guidelines, competitor references, and any specific requests. We'll keep you updated throughout the design process.

We specialize in logos, flyers, menus, social media graphics, brand identity, business cards, and more. If you need something custom not listed, reach out and we'll discuss how we can help!

Yes! Short animated graphics are available as an add-on for $75. Perfect for social media content, presentations, or promotional videos. These are great for making your brand stand out.

Absolutely! Our Elite Brand Package ($400) includes brand strategy consultation and complete brand guidelines. This is perfect for new businesses or companies rebranding. We help define your brand voice, color palette, typography, and visual style.

We accept payment via Stripe, PayPal, Square, Cash App, and Venmo. Choose whatever method works best for you. All payments are secure and processed immediately.

Yes! You can add multiple services to your cart and check out when ready. Your cart is saved locally, so you can build your complete order before paying.

Reach out anytime! You can contact us via email, call/text 734-304-0386, or message us on Instagram @pbdesign.vibes. We typically respond within 24 hours.

Yes! All packages include email support. Premium Pro and Elite Brand packages include priority support. For ongoing design needs, custom packages are available—just reach out to discuss your requirements.